Helpy Controller

Helpy Controller

Helpy Controller is the 2-wires dialler that communicates with your controller for unified management.

Lift Control Panel Autodialler specifically designed for installation on elevator controllers to achieve unprecedented performances. Coming with remote GSM satellite for connection over the GSM line.

Fit your dialler to your own controller for optimized remote monitoring.

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New 2-wires autodiallers:

  • reduced cabling thanks to the new proprietary 2W-BUS and enhanced diagnostic 
  • complete range of dedicated 2W speaker units: the perfect-matching solution for any installation with the utmost quality-speech
  • periodic BUS check with programmable notifications: the autodialler automatically checks the presence/absence of the 2W speaker units 
  • flexible system and easy-to-expand
  • interference-free

Max Handsfree32


  • Alarm calls and periodic test calls management as per EN81-28
  • Telephone numbers: programmable, up to 12
  • Supported voice terminals: up to 16 add-on speaking units (32 with auxiliary BUS power supply)
  • Digital volume adjustment
  • Advanced self-diagnosis system
  • Programming modes: local or remote via phone, SMS, PC with e-stant software and USB cable
  • Alarm sending modes: voice, CLI, SMS, esse-ti protocol, P100
  • Voice prompts: menu with 8 languages, customizable with e-stant software
  • Alarm ending: with or without entering codes
  • Technological alarms: absence of 2W handsfree terminal connection, low battery, battery replacement, power supply failure, diagnostics, Sim card expiring.
  • Multi-Sharing function: simultaneous notification of the same alarm to different receivers
Hardware and Software design and development carried out at the Esse-ti Research Center. 100% made in Italy.

Compliant: EN 81-80, EN 81-28, EN 81-70


  • Power supply features
  • Power supply: 24V
  • Absorption in idle state: <60 mA 
  • Absorption alarm conversation mode: <100 mA 
  • Internal voltages: +1,8 V , +3,3 V, +5 V
  • Data transmission and signalling system
  • Built-in Modem v.23: 
  • FSK GSM Modem: 
  • Type of dialing over external line: DTMF
  • DTMF generator
  • External line tone recognition: 85 countries
  • Protocols
  • Remote programming protocol: proprietary
  • Service center protocols: P100, Esse-ti
  • Other protocols upon request
  • Voice Messages
  • Pre-recorded languages: 8 (Italian / English / German / French / Polish / Portuguese / Spanish / Russian) Pre-recorded voice messages: 30 minutes, restorable
  • Messages that support the programming
  • Alarm messages
  • Elevator identification message: customizable (max. 25 s)
  • Courtesy message for the car: multi-language, customizable (max. 25 s)
  • Messages customization: via computer (via USB-serial cable and software e-stant) 
  • Telephone terminations
  • Connection to public telephone network or universal GSM gateway: terminal block over optional PSTN-line board
  • Connection to GSM200-C module: plug RJ-45
  • Local telephone connection: terminal block
  • 2-wire bus for the connection of 2W speaking units: terminal block
  • Up to 16 2W speaking units connection (4 with direct power supply from the bus and 12 with separate power supply)
  • Input/output
  • Reset pushbutton
  • Filter inputs: 1 (programmable as reset input)
  • LED signalling device status operation: 1
  • LED signalling GSM signal: 1
  • LED signalling data transmission: 1
  • LED signalling alarm/test call: 1
  • LED signalling power supply status: 1
  • GSM satellite: 2 LEDs
  • Esse-ti power supply input: 1
  • Serial port for PC connection: 1
  • Serial port for elevator CPU connection: 1
  • Safety systems
  • EEPROM for data storage under power failure
  • Built-in NiCd battery for clock data storage
  • Double watchdog system
  • Additional data
  • Dimensions: 105x73x25(h) mm
  • Weight: 49 g
  • Dimensions of the Antenna: 86,8x69x27(h) mm
  • Weight: 74g


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