Helpy Controller

Controller Ebb747d09534008f5e8f248068d08e21

The revolutionary dialler communicating with your controller for unified management.

Helpy Controller is specifically designed for plug in installation on dedicated controller board to achieve unprecedented performances. Ready for connection over the GSM line with the GSM Satellite (optional 5IG-010, voice and data over 2G) or with the PSTN-line board and the universal gateways (voice and data 3G/4G).

Fit your dialler to your own controller for optimized remote monitoring with integrated floor announcement.

 Controller Det Mni

New 2-wires autodiallers:

  • reduced cabling thanks to the new proprietary 2W-BUS and enhanced diagnostic 
  • complete range of dedicated 2W speaker units: the perfect-matching solution for any installation with the utmost quality-speech
  • periodic BUS check with programmable notifications: the autodialler automatically checks the presence/absence of the 2W speaker units 
  • flexible system and easy-to-expand
  • interference-free

Max Handsfree32


  • Alarm calls and periodic test calls management as per the NEW EN81-28 (2018)
  • Telephone numbers: programmable, up to 12
  • Supported voice terminals: 16 2W speaker units, max 32 with passive units
  • Digital volume adjustment
  • Advanced self-diagnosis system
  • Local programming: by analog telephone, PC with e-stant software
  • PC management of: programming,  supervision, alarms, test calls
  • Alarm sending modes: voice, CLI, SMS, Esse-ti protocol, P100 protocol, data protocol
  • Voice prompts: menu with 8 languages, customizable with e-stant software
  • Integrated floor announcements and speech syntehesis
  • Technological alarms: 2W speaker unit connection failure, low battery, battery replacement, power supply failure, diagnostics, Sim card expiring 
  • Multi-Sharing function (with GSM Satellite 5IG-010): simultaneous notification of the same alarm to different receivers
  • Serial connection and plug in to the controller board
Hardware and Software design and development carried out at the Esse-ti Research Center. 100% made in Italy.

Compliant: EN 81-80, EN 81-28, EN 81-70


  • Power supply features
  • Power supply: 12 VDC nominal, 11,5 VDC min., 14 VDC max.
  • Absorption in idle state: <55 mA over PSTN line; <60 mA with GSM Satellite module
  • Absorption alarm conversation mode: <130 mA over PSTN line; <135 mA with GSM Satellite module
  • Self-restorable fuse on power supply input
  • Internal voltages: +1,8 V , +3,3 V, +5 V
  • Data transmission and signalling system
  • Built-in Modem v.23 if connected to PSTN line: 300-1200 bps FSKFSK
  • GSM Modem if connected to GSM Satellite module: 9600 bps
  • Type of dialing over external line: DTMF
  • DTMF generator
  • External line tone recognition: 85 countries
  • Protocols
  • Remote programming protocol: proprietary
  • Service center protocols: P100, Esse-ti
  • Other protocols upon request
  • Voice Messages
  • Pre-recorded languages: 8 (Italian / English / German / French / Polish / Portuguese / Spanish / Russian)
  • Pre-recorded voice messages: 30 minutes, restorable
  • Messages to support the programming
  • Alarm messages
  • Elevator identification message: customizable (max. 25 s)
  • Courtesy message for the car: multi-language, customizable (max. 25 s)
  • Messages customization: via computer (via USB-serial cable and software e-stant) 
  • Telephone terminations
  • Connection to public telephone network or universal GSM gateway: terminal block over optional PSTN-line board
  • Connection to GSM200-C module: plug RJ-45
  • Local telephone connection: terminal block
  • 2-wire bus for the connection of 2W speaking units: terminal block
  • Up to 16 2W speaking units connection (4 with direct power supply from the bus and 12 with separate power supply)
  • Input/output
  • Reset pushbutton
  • Alarm inputs: via 2W speaker units
  • Filter inputs: 1 (programmable as reset input)
  • Customizable inputs (alarm / auxiliary / reset input): via 2W speaker units
  • Outputs (alarm given, alarm received): via 2W speaker units
  • LED signalling device status operation: 1
  • LED signalling GSM signal: 1
  • LED signalling data transmission: 1
  • LED signalling alarm/test call: 1
  • LED signalling power supply status: 1
  • 12 V backup battery connector: 1
  • Serial port for PC connection: 1
  • Micro USB A/B port for PC connection: 1
  • Serial port for elevator CPU connection: 1
  • Safety systems
  • EEPROM for data storage under power failure
  • Double watchdog system
  • Additional data
  • Dimensions board: 109x62 mm
  • Weight: 52 g



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