Helpy Compact-Q NB

COMPACTQ NOPUSHBUTTON 00 2a2e772e0c2b0b1ba065293d3224909c

Alarm system for elevators with built-in speaker unitdesigned for wall-mounting 

The brand-new diallers with optimized electronics for cost efficiency, new components generation for enhanced customer experience, top-performant DTMF transmission and extra inputs for remote monitoring and predictive maintenance. 

Helpy Compact-Q comes in a stainless-steel panel complete with autodialer, speaker unit, pictograms and LEDs signalling alarm sent / alarm received.

Dettagli Q NB

Max Handsfree4


  • Emergency alarm call management and periodical test in compliance with EN 81-28:2018
  • Management of 24 programmable phone numbers to be freely associated with different alarm sources and called parties
  • Four call-forwarding modes: to a remote telephone or to a call center with manual-call management, to a call center with P100 or Esse-ti protocol , to a call center with CLI management
  • Technological alarms: low battery / replace battery / no external power supply / built-in speaker unit diagnostic / auxiliary alarm / end of alarm / pushbutton connection failure / AL2 activation / AL2 deactivation / IN1 activation / IN1 deactivation / external power supply restore notification / battery charge restore notification / alarm start notification / timer
  • Test of every type of alarm (local, remote or via software e-stant)
  • Missed test call notification in the car as per EN 81-28:2018 standard
  • Low battery signalling: via device status LED
  • Event’s log with timestamp on internal memory or on micro SD card
  • Local programming modes: telephone (DTMF tones) / micro SD card / computer (via USB-serial cable and software e-stant) 
  • Remote programming modes: telephone (DTMF tones)
  • Programmable handsfree connection mode
  • Programmable alarm reset mode
  • Telephone line presence check
  • Electronic management of speaker unit's volume
  • Multi-link function to connect up 9 alarm systems over one telephone line
  • Relay contact function management (same behavior as output AI or AR / active for mains failure / door opener / active as long as the emergency alarm progresses / active as long as the buttons are pressed / active with no telephone line / active with low battery)
  • Clock management
Hardware and Software design and development carried out at the Esse-ti Research Center. 100% made in Italy.

Compliant: EN 81-80, EN 81-28, EN 81-70


Power supply features
Power supply: 10 VDC min., 30 VDC max.
Absorption in idle state: 93 mA
Absorption alarm conversation mode: 192 mA
Self-restorable fuse on power supply input
Internal voltages: +1,8 V , +3,3 V, +5 V
Service center protocols: P100, Esse-ti
Other protocols upon request
Data transmission and signalling system
Type of dialing over external line: DTMF
DTMF generator
Telephone line tones recognition: 90 countries
Voice messages
Pre-recorded languages: 8 (Italian / English / German / French / Polish / Portuguese / Russian / Spanish)
Pre-recorded voice messages: 30 minutes, restorable
Messages that support the programming
Alarm messages
Elevator identification message: customizable (max. 25 s)
Courtesy message for the car: multi-language, customizable (max. 25 s)
Messages customization: via computer (via USB-serial cable and software e-stant) / via micro SD card
Telephone terminations
Connection to public telephone network or universal gateway: terminal block
Output for domestic telephone line: terminal block
Local telephone input for programming and communication with the car: terminal block
Built-in speaker unit
Connectable passive speaker units: 2 (max 6 mt away)
Connectable long range speaker units: 2 (max 50 mt away)
Auxiliary microphone inputs (for single microphone or for microphone of passive speaker unit) : 2, terminal blocks
Amplified auxiliary microphone inputs (for single microphone or for microphone of passive speaker unit) : 2, terminal blocks
Auxiliary loudspeaker outputs (for single loudspeaker or for loudspeaker of passive speaker unit): 2, terminal blocks
SPOX connectors for passive speaker units connection: 2, optional
Local telephone – External telephone line
Local telephone – Speaker unit
External telephone line – Speaker unit
Inputs / outputs
Given alarm indicator light
Received alarm indicator light
Reset pushbutton
Alarm inputs: 1 (x 3 terminal blocks)
Customizable inputs (alarm / auxiliary / reset / filter / gong / counter / bistable): 2 Relay outputs: 1, programmable (max. 250 Vac or 220 Vdc)
Indicator lights outputs (alarm given, alarm received): 2 (NPN / PNP)
LED signalling device status: 1
Serial port for PC connection: 1
Micro SD Card slot
Safety systems
FLASH memory for data protection under power failure
Double watch-dog system
Firmware update and programming pattern
Via computer (via USB-serial cable and software e-stant) / via micro SD card



Valore non valido
reCAPTCHA not valid
Web Marketing e Siti Internet Omnigraf Pos Col