HeCall

HeCall

The HeCall software application allows to teceive and manage the emergency request calls in audio connection mode with the handsfree terminals, to suspend and/or resume the alarm, to recall the trapped person and to reset the alarm.

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Services


The HeCall package allows:

  • to receive and manage the emergency request calls in audio connection mode with the handsfree termnals, to suspend and/or resume the alarm, to recall the trapped person, to reset the alarm;
  • to automatic receive and manage all kinds of technological alarms (dead battery, no power supply, diagnostics, lift, etc.);
  • to automatic receive and manage test calls;
  • to manage up to 4 HeGate for max. 12 telephone lines (8 analog PSTN lines /  4 GSM lines);
  • to manage the calls in esse-ti protocol mode or in CLI (Ring) mode;
  • to receive SMS alarms;
  • to send programming codes via SMS;
  • to view the lift data;
  • to manage the database of lifts with the HeControl package;
  • to localize the lifts;
  • to control the logs of occurred events (received calls / alarms / active alarms);
  • to manage and print the events.
  • The HeCall software is compatible with alarm systems of other brand. 
  • Compatible with HeControl software
  • To connect up to 4 HeGates modems for max 12 telephone lines.
  • Operating System required: Windows 7 (32-bit or 64-bit) or Windows 8 (32-bit or 64-bit)
  • Hardware Requirements: HeGate modem (each PC supports up to 4 HeGate devices; each HeGate supports up to 2 analog PSTN lines and 1 GSM line, by connecting a GSM200 proprietary module)
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