Helpy 2W-TL

Tl Rit 1050dee11b1455128535cce295484f8e

The all-in-one emergency-call system in a compact plastic box. Inclusive of speaking unit and backup batteries. PSTN-line ready, expandible over GSM network. 

Helpy 2W-TL is the must-have for any car-top installation.

Tl Details

New 2-wires autodiallers:

  • reduced cabling thanks to the new proprietary 2W-BUS and enhanced diagnostic 
  • complete range of autodiallers and dedicated 2W speaker units: the perfect-matching solution for any installation with the utmost quality-speech
  • periodic BUS check with programmable notifications: the autodialler automatically checks the presence/absence of the 2W speaker units 
  • flexible system and easy-to-expand
  • interference-free

Max Handsfree32


  • Alarm calls and periodic test calls management as per EN81-28:2018
  • Telephone numbers: programmable, up to 12
  • Supported voice terminals: up to 8 add-on speaking units (32 with auxiliary BUS power supply)
  • Digital volume adjustment
  • Advanced self-diagnosis system
  • Programming modes: local or remote via phone, SMS, PC with e-stant software and USB cable, micro SD Card
  • Missed test call notification in the car as per EN 81-28:2018 standard
  • Low battery signalling: via device status LED
  • Telephone line presence check
  • VoIP compatibility: with analog output or ATA adapter
  • Alarm sending modes: voice, CLI, SMS, esse-ti protocol, P100
  • Voice prompts: menu with 8 languages, customizable with e-stant software
  • Alarm ending: with or without entering codes
  • Relay: programmable, multifunction
  • Technological alarms: absence of 2W handsfree terminal connection, low battery, battery replacement, power supply failure, diagnostics, auxiliary
  • Multi-Sharing function (with GSM200-C gateway): simultaneous notification of the same alarm to different receivers
  • Multi-link function: up to 9 autodiallers can be connected over 1 telephone line
  • Relay contacts function management (same behavior as output AI or AR / active for mains failure / door opener / active as long as the emergency alarm progresses / active as long as the buttons are pressed / active with no telephone line / active with low battery)
  • SD Card: extended LOG, firmware update, messages and programming.


Hardware and Software design and development carried out at the Esse-ti Research Center. 100% made in Italy.

Compliant: EN 81-80, EN 81-28, EN 81-70


Power supply features
Power supply required: 16 W
Mains voltage: 230 V~ +5% -10%
Self-restorable fuse on power supply input
Built-in back up battery: NiMH 12 V 800 mAh
Expected operation time with a new battery in idle state: 19 hours with PSTN line; 10 hours with GSM200-C
Expected operation time with a new battery in conversation with remote speaking unit: 4 hours
Expected operation time with a new battery in conversation with built-in speaking unit: 5 hours
Internal voltages: +1,8 V , +3,3 V, +5 V, 14 V
Data transmission and signalling system
Built-in Modem v.23 if connected to PSTN line: 300-1200 bps FSK GSM Modem if connected to GSM200-C module: 9600 bps
Type of dialing over external line: DTMF
DTMF generator
Remote programming protocol: proprietary
Service center protocols: P100, Esse-ti
Other protocols upon request
Telephone terminations
Connection to public telephone network or universal GSM gateway: terminal block
Connection to GSM200-C module: plug RJ-45
Local telephone connection: plug RJ11 / terminal block
2W speaking unit: built-in
2-wire bus for the connection of 2W speaking units: terminal block
Up to 16 2W speaking units connection (4 with direct power supply from the bus and 12 with separate power supply)
Auxiliary microphone inputs: 2
Auxiliary loudspeaker outputs: 1 (to connect max. 2 passive speaking units or loudspeakers)
Voice messages
Pre-recorded languages: 8 (Italian / English / German / French / Polish / Portuguese / Spanish / Russian)
Pre-recorded voice messages: 30 minutes, restorable
Messages that support the programming
Alarm messages
Elevator identification message: customizable (max. 25 s)
Courtesy message for the car: multi-language, customizable (max. 25 s)
Messages customization: via computer (via USB-serial cable and software e-stant) / via micro SD card
LED signalling alarm / periodical test call: yellow
LED signalling GSM signal strength (with GSM200-C): green LED signalling device status: red
LED signalling power supply status: blue
Reset pushbutton: built in
Alarm button: built in
Alarm inputs: 1
Customizable inputs (alarm / auxiliary / reset input): 1 Filter inputs: 1 (programmable as reset input)
Relay outputs: 1, programmable (max. 250 Vac or 220 Vdc) Outputs (alarm given, alarm received): 2 (NPN / PNP)
Serial port for PC connection: 1
Micro SD Card slot
Safety systems
EEPROM for data storage under power failure
Built-in NiCd battery for clock data storage
Double watchdog system
Firmware update and programming pattern
Local: via computer (via USB-serial cable and software e-stant) / via micro SD card
Remote: OTA (via GPRS, only with GSM200-C)

Additional data
Dimensions: 183x124x62(h) mm
Weight: 696 g



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