
The all-inclusive PABX for SOHO solutions with integrated IVR and voice mail.
The HI-PRO 412 PSTN is ready for the connection of 4 external lines and up to 12 extensions and is equipped with the doorphone board.
The PABX is equipped with many functions, including: IVR (Interactive Voice Responder), Call Switch (in case of absence the incoming calls go directly to preset numbers), ACD (Automatic Call Distribution), vocal files upload with mixing possibility (to use the music on hold as background for IVR and courtesy messages), and automatic switch FAX.
* 1 or more GSM line available by connetting GSM500 (or UMTS line with 3G.next ) as a PSTN line.
Services
Phone compatibility:
- 8 Systems phones (ST600)
- 12 BCA (standard analogue) phones
Caller ID always available (BCA and ST 600).
Interactive Voice Responder (IVR): 10 voice menus linkable and browsable.
Firmware update for quick and confortable firmware update via USB port.
Customizable Courtesy Responder to entertain the user if the operator is busy, to communicate the opening/closing times..
Call Switch: when out of home/office, it is possible to program the incoming external calls or doorphone calls to preset numbers.
Programmable automatic switch fax: the incoming fax-call goes automatically to the programmed extension.
LCR function (Least Cost Routing) to use the most convenient line.
Vocal files upload: possibility to upload audio files (.wav).
Mixing: allows to use the music on hold as background for IVR and courtesy messages.
Phone directory: 100 listings available from all extensions